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El equipo de profesionales de Flippers se encarga de forma integral de sus mudanzas locales, nacionales e internacionales: Desmontan su hogar y vuelven a montarlo en cualquier parte del mundo, para que usted pueda vivir en él desde el primer día. Un servicio integral en traslados que incluye logística y transporte dando respuesta a todas sus necesidades.
Sirelo pregunta...
¿Cuál es tu póliza de seguro? ¿Cómo lidias con artículos dañados?
¿Cuál es el mejor consejo que le darías a un cliente?
Valoraciones
125Special mention to [Name removed by Sirelo] who patiently walked me through all the process and was always there for me.
I've moved several times, all over the world, and the experience with Flippers is the absolute worst I've ever experienced. Incredibly unprofessional! They are slow to respond and don't assume responsibility for anything. On the specifics: 1) They wrapped a high-end glass table in thin plastic film (not industrial bubble wrap, not supported with carton, and not in a wooden crate), as a result the table was significantly damaged which they 'brushed off'. For months now I have asked them if they consider the packaging appropriate and of course - no response. 2) Their movers while in my home stole a bottle of whiskey. Flippers have provided no resolution at all and will of course not be responsible for this. Instead of honouring the customer relationship they engage in finger-pointing. Ridiculous.
The recommendation: no one should ever do business with them. Never ever!
We are sorry for what happened but we have to point out that your review is not correct. In your move of 255 items, a small cosmetic damage was caused to one item and the insurance company offered you a compensation for the cosmetic damage or the possibility of repairing the table to the condition it was in at the start of the service. You, seeing that the damage was practically negligible, agreed to the amount offered by the insurer.
Finally, you are stating that our operators drank half a bottle of whisky valued at €40 during their working hours. I would like to point out that the accusation against our team is out of place, especially when more bottles of other liquors were transported. What you are indicating is a possible offence of defamation, so please withdraw this comment or our legal department will decide what action to take.
Best regards.