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Valoraciones
64
reseñas de Sirelo y Google
Raya
30 septiembre, 2026
en Google
My dog had a safe cargo journey from Madrid to Dubai and arrived in very good condition, even after a long trip and all the airport procedures and clearances.
While airport procedures in Madrid, my dog had opportunity to stay in a dedicated area, was given his own food and had the opportunity to go outside and relieve himself before the flight, which was especially important given the length of the journey.
A special thank you to Heidi — she was constantly in touch, very responsive, and took all my requests into account.
They checked all the measurements in advance, drop-off and payment were quick, and the whole process was easy and well organised.
I also really appreciated that the final cost stayed exactly as agreed before we started, which was very important to me.
Very grateful to Heidi and the whole United Air Freight Team!
While airport procedures in Madrid, my dog had opportunity to stay in a dedicated area, was given his own food and had the opportunity to go outside and relieve himself before the flight, which was especially important given the length of the journey.
A special thank you to Heidi — she was constantly in touch, very responsive, and took all my requests into account.
They checked all the measurements in advance, drop-off and payment were quick, and the whole process was easy and well organised.
I also really appreciated that the final cost stayed exactly as agreed before we started, which was very important to me.
Very grateful to Heidi and the whole United Air Freight Team!
Sara Martinez Devesa
25 junio, 2026
en Google
United Air Freight service was crucial to receive our 3 pets into Spain from the US. We flew with our 3 pets (2 dogs and 1 cat) from the Philly to Madrid as we were moving back home after 7 years. We were quite worry about the process as it required more intermediate and burocratic steps than when we brought them into the US. However, United Air Freight was there to answer our questions and assure us that everything will be fine. As soon as we landed, we got in touch with them and they helped us in every step until we finally got our 3 pets back. Despite some misunderstandings in customs over paperwork requirements, United Air Freight fought for us and our pets till the end. We do not know what would have happened if it wasn't for them. All the team was very emphatic and kind with us and made sure our 3 pets were well-attended. Thank you so much to all the team to ensure our family was reunited ❤️!
Mila Nova
29 marzo, 2026
en Google
I recently relocated my 7 cats from Dubai to Spain with UAFSA, and I couldn't be more grateful. Mario was exceptional from the very first email, clear, professional, and genuinely knowledgeable. Out of all the import agents I contacted, he stood out immediately.
UAFSA handled the entire import process in Madrid, customs, inspections, all the paperwork. They also arranged ground transportation from Madrid airport. Juan, who drove us, was incredible, kind, calm, and professional throughout the long journey, arriving at nearly 2 AM.
All 7 cats arrived safely and are now settling into their new home. Thank you, Mario and the entire team!
UAFSA handled the entire import process in Madrid, customs, inspections, all the paperwork. They also arranged ground transportation from Madrid airport. Juan, who drove us, was incredible, kind, calm, and professional throughout the long journey, arriving at nearly 2 AM.
All 7 cats arrived safely and are now settling into their new home. Thank you, Mario and the entire team!
Franklin Bergman
13 enero, 2026
en Google
Amazing Experience with United Air Freight
I can’t express how grateful I am to have chosen Mario for transporting my beloved dog! From the very start, their service was nothing short of stellar.
Exceptional Customer Service
The team at was incredibly responsive, especially over the Christmas/New Years holidays. Every time I had a question or concern, they were quick to reply, making me feel at ease during the entire process. Their communication was prompt and thorough, ensuring I was updated at every stage of the journey.
I can’t express how grateful I am to have chosen Mario for transporting my beloved dog! From the very start, their service was nothing short of stellar.
Exceptional Customer Service
The team at was incredibly responsive, especially over the Christmas/New Years holidays. Every time I had a question or concern, they were quick to reply, making me feel at ease during the entire process. Their communication was prompt and thorough, ensuring I was updated at every stage of the journey.
Victoria Shiel
9 diciembre, 2025
en Google
I can't reccomend United Air Freight enough. I came to them very last minute to move my dogs from Spain to Dubai and they made the process so easy and removed all stress. The team are so fast to respond to any of my messages, and all my questions were answered with confidence!
Thank you again so much Mario, Paula and Juan (and everyone from UAF) for getting my fur babies to me safely.
Thank you again so much Mario, Paula and Juan (and everyone from UAF) for getting my fur babies to me safely.
Miguel Montoya
13 octubre, 2025
en Google
La semana pasada utilizamos los servicios de United Air Freight para transportar a nuestros dos perros de Madrid a Los Angeles. El servicio que nos dieron Mario, Paula y el resto del equipo fue espectacular. Los perros llegaron muy bien y para nosotros el proceso fue muy facil gracias a United Air Freight. Los recomiendo mucho.
